There are many different ways to get involved to help improve services and make a difference in your community.
You don't have to attend a meeting to be involved with MSV, you can influence our services in the comfort of your own home by taking part in surveys, becoming a pollster, giving feedback via social media, joining our readers or digital led groups.
There are lots of good reasons to get involved - you can make a big difference to what we do and the way we do it!
Our Customer Engagement Strategy outlines how we will engage with more customers.
Ways to get involved
- Nibbles N' Natter: Live events to ask our Senior Officers anything
- Complaints Panel: Help shape our services
- Customer and Communities Committee: An opportunity for customers to shape MSV and the way we do things
- Community Champion: Be the voice for your community, work with us to create healthy sustainable lifestyles
- Scrutiny Panels: Scrutinise MSV's services, tell us how can we work better
- Readers Group: Comment on documents before they go public
- Residents Groups: Groups who work in your community and with MSV
- Volunteer: There are various ways you can volunteer and give back to your community
- Rainbow Roofs: Raising the voices of LGBTQ+ customers and issues impacting them
Ad-hoc exercises
The Team will also run one-off focus sessions and Mystery Shopping based on feedback.
Sign up
If you would like to find out more, complete and submit the form below, email involvement@msvhousing.co.uk or call 0161 226 4211
TPAS (Tenants Participation Advisory Service)
You can become a member of England’s leading tenant engagement service and have access to expert advice and resources to help you be at the forefront of engagement activities. You can read more about the benefits of being a member here. Click here to view our MSV tenant membership application
If you have any comments or suggestions about how we can improve our services please get in touch or send an email with your suggestions to involvement@msvhousing.co.uk
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