Job Vacancies

Are you an experienced professional passionate about delivering a first-class housing development service in a customer-focussed way? If so read on…

Reporting to an experienced Development Manager, you’ll be joining an established Growth and Development team. With sound knowledge of housing, building and project management ideally from a housing or housing related field, you will liaise with colleagues across the Group to assist with the delivery of our development programme and generate new business opportunities.

This is a hands-on role which is as much about building relationships with colleagues and external organisations as it is about successfully delivering projects to meet the ambitions of the MSV Growth Plan.

Suitably experienced, you’ll be customer focussed with the ability to communicate with colleagues, customers, partners and external agencies in line with our high performance culture and the ‘MSV Way’.

This is a permanent full-time post and the hours of work are 35 hours per week.

At the time of advertising, due to the current pandemic, MSV’s front line teams are working from their own homes and our interactions with external partners are through virtual means. We will continue to operate in this way until we are satisfied that the health, safety and wellbeing of our staff and customers can be guaranteed before returning to the office in Stretford, Manchester. MSV operate core hours for our customers, however, our agile style of working means that you can work your hours around family and homelife commitments. We know that a committed and dedicated member of the MSV team doesn’t clock watch. Our focus is on getting the job done!

You will need a full driving licence and have access to a car as you will need to be able to travel as part of the role across the northwest and nationally as required.

The requirements of this role can be found in the job profile and person specification.

We offer an excellent benefits package including a company pension scheme, life assurance, employee assistance programme, agile and flexible working and 25 days holiday plus bank holidays.

If you wish to discuss the role informally, please contact Rachel O’Connor, Head of Development on 07881 289883 or a member of the People and Talent team on 07968 742802.

Closing Date: Friday 29th January 2021 at 12 noon

Interviews: Friday 5th February 2021 via MS Teams

Are you keen to start or progress your career in housing sales and development? Are you passionate about delivering a first-class housing development service in a customer-focussed way? If so read on…

As a key member of the Growth and Development team, you will be the first point of contact dealing with all enquiries in relation to sales and rentals, assisting the team to achieve its targets. You will effectively manage waiting lists and demand for new developments, ensuring customers are updated regularly on progress leading up to sales launch dates and achieving off-plan reservations on the back of early demand where possible.

Working closely with the Assistant Sales and Home Ownership Officer you’ll keep sales progress charts up to date as well as support updating of social media and website content marketing.

This is a hands-on role at the heart of the service delivers to potential purchasers and existing customers. Your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key. You’ll meet with potential customers, help to arrange sales events, prepare and send out marketing literature, prepare move-in packs for purchasers and ensure mailing lists are kept up to date.

With good administrative experience, you’ll be flexible and adaptable with excellent time management and planning skills. We’re looking for someone who is self- motivated with an eye for detail and is willing to learn new skills. You’ll also have effective oral and written communication skills, able to explain facts and ideas clearly.

This is a permanent full-time post and the hours of work are 35 hours per week.

At the time of advertising, due to the current pandemic, MSV’s front line teams are working from their own homes and our interactions with external partners are through virtual means. We will continue to operate in this way until we are satisfied that the health, safety and wellbeing of our staff and customers can be guaranteed before returning to the office in Stretford, Manchester. MSV operate core hours for our customers, however, our agile style of working means that you can work your hours around family and homelife commitments. We know that a committed and dedicated member of the MSV team doesn’t clock watch. Our focus is on getting the job done!

The requirements of this role can be found in the job profile and person specification.

We offer an excellent benefits package including a company pension scheme, life assurance, employee assistance programme, agile and flexible working and 25 days holiday plus bank holidays.

Closing Date: Friday 29th January 2021 at 12 noon

Interviews: Tuesday 9th February 2021 via MS Teams

Are you an experienced professional passionate about delivering a first-class compliance service in a customer-focussed way? If so read on…

You’ll be joining an established Repairs and Compliance Team assisting with the delivery and management of all regulatory, statutory and non-statutory requirements, working collaboratively across MSV. You’ll have management responsibility for the delivery, inspection and testing of compliance processes to provide a high level of internal and external customer satisfaction.

This is a hands-on role at the heart of the service that MSV delivers to its customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key.

Suitably experienced, you’ll hold a NEBOSH or IOSH or Health and Safety Qualification, as well as a flexible and adaptable approach with strong problem solving skills. A recognised qualification in an asset compliance area (Gas, Fire, Asbestos, Electrical, Water Hygiene) would be desirable. You’ll be the main point of contact for the day to day operational delivery of the Group’s statutory compliance function, ensuring the smooth delivery of a first-class, value for money compliance service. You’ll be customer focussed with the ability to communicate with colleagues, customers, partners and external agencies in line with our high performance culture and the ‘MSV Way’.

This is a 12-month full time post and the hours of work are 35 hours per week, Monday to Friday.

At the time of advertising, due to the current pandemic, MSV’s front line teams are working from their own homes and our interactions with customers are through virtual means. We will continue to operate in this way until we are satisfied that the health, safety and wellbeing of our staff and customers can be guaranteed when visiting customers properties and returning to our office in Stretford, Manchester. MSV operate core hours for our customers, however, our agile style of working means that you can work your hours around family and homelife commitments. We know that a committed and dedicated member of the MSV team doesn’t clock watch. Our focus is on getting the job done!

We offer an excellent benefits package including a company pension scheme, life assurance, employee assistance programme, agile and flexible working and 25 days holiday plus bank holidays.

Given the geographical spread of our stock, we require the successful candidate to hold a valid Driving Licence and have access to a car.

If you wish to discuss the roles informally, please contact Callum Jones, Compliance Manager on 07780 484869 or a member of the People and Talent team on 0161 232 5698.

Closing Date: Monday 8th February 2021 at 9:00am

Interviews: Tuesday 16th February 2021 via MS Teams

Are you an experienced professional passionate about delivering effective customer-focused neighbourhood management with a proven track record of achieving KPI’s? If so, read on…

You’ll be joining an established Neighbourhood Team coving our Central area which includes areas such as Moss Side, Rusholme, Longsight, Didsbury and Withington. You will be responsible for maximising income and providing a responsive customer service to ensure our neighbourhoods are clean, safe and sustainable. You’ll work collaboratively across MSV championing customer needs, taking ownership of your own patch of properties and customers and be the key point of contact for ensuring first class service delivery of a range of tenancy management issues.

This is a hands-on role at the heart of the service that MSV delivers to its customers, so your effective communication skills and ability to understand with empathy the diverse needs of our customers will be key.

Suitably experienced, flexible and adaptable with strong problem-solving skills, you’ll be highly motivated, innovative and driven to ensure our neighbourhoods are attractive places to live. You’ll also be team focused with the ability to communicate with colleagues, customers, partners and external agencies in line with our high-performance culture and the ‘MSV Way’.

At the time of advertising, due to the current pandemic, MSV’s front line teams are working from their own homes and our interactions with customers are through virtual means. We will continue to operate in this was until we are satisfied that the health, safety and wellbeing of our staff and customers can be guaranteed when visiting customers properties and returning to our head office in Stretford, Manchester. MSV operate core hours for our customers, however, our agile style of working means that you can work your hours around family and homelife commitments. We know that a committed and dedicated member of the MSV team doesn’t clock watch. Our focus is on getting the job done!

We offer an excellent benefits package including a company pension scheme, life assurance, employee assistance programme, agile and flexible working and 25 days holiday plus bank holidays.

This is a temporary role covering maternity leave for up to 12 months, and when able to do so, will be working within our communities across North West. Given the geographical spread of our stock, we require the successful candidate to hold a valid Driving Licence and have access to a car.

If you wish to discuss the roles informally, please contact Jennifer Robertson, Neighbourhood Manager on 07793 248865 or a member of the People and Talent team on 0161 232 5674.

Are you an experienced and talented ASB / Community Safety Officer passionate delivering a high level of service to ensure our customers are safe, happy and well within our communities? Do you have a proven track record of dealing with complex ASB cases through to resolution? If so, read on…

You’ll be joining an established high performing Community Safety Team to work on actions to reduce crime and disorder across MSV communities. You’ll work collaborative across MSV championing Community Safety, taking responsibility for managing a case load of anti-social behaviour issues through to resolution, supporting vulnerable customers who may be subject to or perpetrators of anti-social behaviour, preparing cases for legal work including drafting witness statements’ and representing the group at court as and when required.

You will also be required to attend multi-agency meetings from time to time and will work collaboratively with colleagues across the group and external agencies. As a holistic role you will develop preventative measures and work within the communities to ensure they are safe and secure for our tenants.

The successful candidate will be pro-active in their approach, have proven communications skills, the ability to understand with empathy the diverse needs of our customers and be able to manage conflicting priorities with a demanding workload.

At the time of advertising, due to the current pandemic, MSV’s front line teams are working from their own homes and our interactions with customers are through virtual means. We will continue to operate in this was until we are satisfied that the health, safety and wellbeing of our staff and customers can be guaranteed when visiting customers properties and returning to our head office in Stretford, Manchester. MSV operate core hours for our customers, however, our agile style of working means that you can work your hours around family and homelife commitments. We know that a committed and dedicated member of the MSV team doesn’t clock watch. Our focus is on getting the job done!

We offer an excellent benefits package including a company pension scheme, life assurance, employee assistance programme, agile and flexible working and 25 days holiday plus bank holidays.

This is a permanent post and, when able to do so, will be working within our communities across North West. Given the geographical spread of our stock, we require the successful candidate to hold a valid Driving Licence and have access to a car.

If you wish to discuss the roles informally, please contact Louise Shackcloth, Community Safety Manager on 07983 564 892 or a member of the People and Talent team on 0161 232 5674.

Are you an experienced Community Safety Manager eager to deliver a customer focused service combating crime and disorder in communities? If so, read on…

Reporting to the Head of Neighbourhoods, you will join our Neighbourhood management team working collaboratively across the Group taking an operational lead in the delivery of an effective community safety service. You will provide specialist advice to our Neighbourhood and Supported Housing Teams ensuring that appropriate measures are put in place to reduce and challenge antisocial behaviour within our communities.

You will lead, motivate and inspire a high performing team to deliver outstanding work, promoting a culture of ownership and contributing to a collaborative working approach. You will lead on policy implementation and progressing legal action as and when required and ensure an effective, risk based, proactive service with a high level of customer satisfaction in all areas of community safety.

The successful candidate will be passionate about supporting customers to remain safe in their homes allowing them to fulfil their tenancy. You will be flexible and empathetic to the needs of your team and our customers, have a reflective approach when dealing with sensitive issues and have sound knowledge of all areas of community safety.

At the time of advertising, due to the current pandemic, MSV’s front line teams are working from their own homes and our interactions with customers are through virtual means. We will continue to operate in this was until we are satisfied that the health, safety and wellbeing of our staff and customers can be guaranteed when visiting customers properties and returning to our head office in Stretford, Manchester. MSV operate core hours for our customers, however, our agile style of working means that you can work your hours around family and homelife commitments. We know that a committed and dedicated member of the MSV team doesn’t clock watch. Our focus is on getting the job done!

We offer an excellent benefits package including a company pension scheme, life assurance, employee assistance programme, agile and flexible working and 25 days holiday plus bank holidays.

When we are able to do so, this role will work across our communities across the north west and due to the geographical spread of our stock, we require the successful candidate to hold a valid Driving Licence and have access to a car.

This is a temporary role covering maternity leave for up to 12 months.

If you wish to discuss the roles informally, please contact Tracey Ferguson Black, Head of Neighbourhoods on 07930 423541 or a Jemma Alcock, People Business Partner on 07971 184126.