Become an MSV Reality Checker
- Help us to improve our services
- Hold us to account - are we meeting our customer service standards ?
- Have we done what we have said ?
- Review and rate the customer journey
- Give feedback to ensure we provide an efficient and effective service
The information gathered from Reality Checkers will be fed through our quarterly service reviews to improve our services to customers.
Highlighted areas of concern will be looked at by our Scrutiny Panel.
Submit a Form TODAY
We value your feedback which helps us shape our services.
As a thankyou, we offer £10 vouchers to all those Reality Checker forms submitted.*
* please note: there is a limit of one form per household per month.