Planned Improvement Works

At MSV, we’re committed to keeping our customers’ homes safe, comfortable and well maintained. Our planned improvement programmes help us achieve this through ongoing investment in homes and essential services.

Investment Programme

Each year, we invest in customers’ homes to keep them safe, comfortable and well maintained. This includes replacing kitchens, bathrooms, boilers and windows, as well as carrying out essential roofing work.

Read more

Services Schedule

If you pay a service charge for any of the services below, you can find information about when they are carried out here:

  • Grounds maintenance
  • Communal area cleaning
  • Window cleaning

You can also find information about our tree maintenance programme.

Read more

Painting, Windows, and Doors - External Painting

Our cyclical painting programme helps protect external windows and doors from the weather, keeping them well maintained and looking their best.

Read more 

Energy Efficiency Programme

We are surveying homes with solid walls and carrying out improvements to make them warmer, more energy efficient and ready for the future. These improvements may also help customers reduce their energy bills.

Planned works include:

  • Wall insulation
  • Loft insulation 
  • Energy efficient doors
  • Improved ventilation

Read more

Graphic of maintenance works in someone's home