We take water safety very seriously at MSV.  

Water systems can pose a risk of contracting Legionnaire’s disease, but there are ways to safely prevent it.

Find out more information below on the possible causes and symptoms of Legionnaire’s disease so you can identify and report any concerns to us.

Or download our leaflet on water safety.

What is Legionnaires’ disease?

Legionnaires’ disease can occur if you breathe in tiny droplets of water that contain tiny bacteria called Legionella. These bacteria can grow in the hot or cold water systems of our homes. You can’t get it from drinking the water or from being near someone who has it.

Who Might be at Risk?

While anyone can get it, Legionnaires’ disease is more common in older people or those who already have problems with their chest or lungs. By following these simple steps and letting us know if you have any problems, we can all help keep our water safe.

Simple Steps to Stay Safe

• Run all your taps and showers weekly: Let both the hot and cold water run for a few minutes until the temperature feels steady. Don’t forget any outside taps!
• Keep your showerheads and taps clean: Wipe them regularly to get rid of any build-up or limescale
• Don’t interfere with your boiler settings: The hot water should be set between 50°C and 60°C) to help stop bacteria from growing (no hotter than 60°C to prevent scalding)
• Remember these important things:Hot water should stay hot, cold water should stay cold and water needs to move through the system regularly
• Contact MSV straight away if: Your hot water isn’t working properly or your cold water feels warm for more than a minute
• Flush taps and showers regularly: Even if you don’t use them often, run them for at least two minutes every week
• If a water pipe isn’t being used anymore, please let us know (e.g supplies to washing machines not used)
• If your home is empty for more than two weeks: When you return, run all your taps and showers (both hot and cold) for 2 minutes. Then clean the showerheads and taps with your usual cleaner. Try to stand back while you do this