Your safety and well-being within your home are our top priorities.
We want to ensure you have easy access to vital safety information, helping you stay informed about potential hazards related to appliances and other items commonly found in homes.
Staying Informed About Product Safety:
- Regularly check for recall notices: It's important to keep up-to-date with any safety alerts or recalls related to appliances and other household items you own.
- Visit the official government recall website: For the most comprehensive and current recall information across all product categories, especially electrical appliances, please visit the official UK government website for product recalls. This resource provides detailed information on affected products, potential hazards, and recommended actions.
Key Safety Considerations for Your Home:
- Electrical Appliances: Pay close attention to recalls related to white goods (washing machines, refrigerators, ovens), as well as smaller electrical items.
- Smoke and Carbon Monoxide Detectors: Ensure your detectors are functioning correctly and within their recommended lifespan. If you have any concerns about your detectors please contact us.
- Gas Appliances: If you have gas appliances, ensure you are available for our annual service visits.
- Fire Safety: Familiarise yourself with fire safety procedures and advice.
What to do if you discover a recalled product:
Carefully review the recall notice for specific instructions.
- Stop using the product immediately.
- Follow the manufacturer's or retailer's instructions for returning, repairing, or replacing the product.
