The Voice - important news is on the way

Tuesday, 14 May 2024

MSV's customer newsletter is arriving at customer homes this week. 

Landing on doorsteps soon! This spring edition of The Voice is packed with everything you need to know to help you stay informed.

Here's a sneak peek at what you'll find inside:

  • Important information on the Government's new Consumer Regulation Standards for Social Housing.
    Everything you need to know about these new regulations and how they might impact you.
  • Our performance under the spotlight: Tenant Satisfaction Measures.
    We're committed to transparency, and the TSM dashboard details how we're performing based on your feedback.
  • Easy access to our services. 
    Get clear instructions on how to reach us and access the services you need.
  • Meet the new Customer & Communities Committee members. 
    Welcome our newest committee members and learn how they're working to represent your voice.
  • Have a question about repairs?
    Tune in to the latest episode of our Home Truths podcast, where we answer customer questions directly from the MSV's Scrutiny Panel ... Plus much more!

How to access the newsletter: