Find information below about how our cookies work, and then set your preferences. Note that turning any of these cookies off may affect your browsing experience.
Our website won't work properly without essential cookies. They help you use some aspects of the website and provide you with key information such as our office location using Google maps.
Functional cookies
Our functional cookies help us to provide additional services for you as a website visitor. We use them to deliver tools and/or information to help improve your browsing experience, such as LiveChat (our online Chat service), Google Translate, and Facebook. And again, these cookies never identify individual users. If you choose to turn these off certain elements of this site will not work and may display as missing content.
Performance and Analytics cookies
These cookies provide us with an overall picture of how visitors use our website. They let us understand how many visitors we get on each page and what they choose to do on the website like clicking on links, for example. We use this information to help improve our website and your browsing experience. These cookies never identify individual users. Services that use these include Hotjar, Google Analytics.
The Spring issue of our customer magazine is out now.
It is packed full of useful information, including our promise to customers and the standards they can expect.
You can also find details of our first Nibbles N' Natter customer Q&A, our performance KPIs and helpful videos from MSV's Energy Advisor Alex talking about energy prices, and the rise in the cost of living. As well as our new 'preventing damp and mould in your home' animation for tenants.