Where to go for help


  • Moss Side:
    Compassion Food Bank  at the Church of God of Prophecy in Moss Side.
    Take proof of your address and evidence that you are in need. This might include sanction letters or benefit deductions
    Open Tuesdays and Fridays 12pm – 3pm and the first Saturday of the month 10am – 12pm.
  • Openshaw:
    Eden Openshaw Food Bank at the Samaritans charity shop in Openshaw.
    You will need a referral so contact our Openshaw office before you go on 0161 371 6570.
  • Stockport:
    Stockport Foodbank
    Ring 0161 487 3370 (weekdays office hours excluding bank holidays) or visit their website:
    Stockport Foodbank has three sites:
    Hazel Grove Baptist Church, Station Street, Hazel Grove SK7 4EX | Mon: 12.30-2.30pm excl bank hols. Wed: 11-1pm. Fri:11.30-2.30pm
    The Junction, 17 Didsbury Road, Stockport SK4 2BD nr Pets at Home | Mon:1-3pm. Thurs:1-3pm
    St Mark's Bredbury, Redhouse Lane, Stockport SK6 1BX | Tues: 12.30-2.30pm
  • Other Areas:
    You can check your nearest food bank online on the Trussell trusts website, simply type in your postcode and it will show you food banks closest to you.

Financial help

Always try and get help from the government, your council or a charity before going to a loan shark, money lender or pay day loan company. They could end up costing you much more than you expect.

Hardship payments

If your JSA or Universal Credit has been stopped you can get a paper application form from your local Job Centre to apply for a hardship payment. Applications are normally assessed within 2 weeks. Get help from the Citizens Advice Bureau as the application can be tricky. Your local job center or Universal Credit helpline will be able to help you apply for

Jobcentre Plus

Telephone: 0345 608 8545
Textphone: 0345 608 8551
Welsh language 0345 600 3018
Monday to Friday, 8am to 6pm

Short-term benefit advances

If you’re waiting for a benefit claim to be processed and you need money right now because you have no savings then you may be eligible. The advance is repayable over 3 months and you should budget for this. You can claim by calling the Jobcentre Plus on 0800 055 6688 (Text phone 0800 023 4888).

For more advice with on advances visit

“Crisis” loans

As part of the Welfare Reform changes Community Care Grants and Crisis Loans are no long available. Now each local council has its own provisions for people suffering hardship. The criteria for these are very specific and vary for each local authority. 

  • Stockport Local Assistance Scheme – check your eligibility before you begin your application.
  • Manchester Welfare Provision Scheme – check your eligibility and the different types of help before you begin your application.
  • Tameside Support for Independent Living – check your eligibility and read more about it before you begin your application
  • Trafford Assist – read more about it here before you begin your application. Alternatively you can call 0844 332 9003 (BT local rate) or 0300 330 5467 (normal call rate from mobiles).

Emotional support

Whatever kind of crisis you are experiencing if you need to talk to someone then there are people ready to listen. The Samaritans offer a confidential, non-judgemental listening service 24 hours a day 7 days a week.

For independent advice

Shelter advice sessions
Citizen’s Advice Bureau
Step Change

For loans and other services

Manchester Credit Union
South Manchester Credit Union
Stockport Credit Union
Tameside Credit Union