Get involved, have your say...

There are many different ways to get involved and at MSV we have devised a number of ways in which our customers can provide feedback on our services or make a difference in their community.

You don't have to attend a meeting to be involved with MSV, you can influence our services in the comfort of your own home by taking part in surveys, becoming a pollster, giving feedback via social media, joining our readers or digital led groups.

There are lots of good reasons to get involved - you can make a big difference to what we do and the way we do it!

Our Customer Engagement Strategy outlines how we will engage with more customers.

You can look at the different options by clicking on the list below or under “Get Involved” on the right hand side of this page.

Focus Groups: In depth conversations on a set topic - in small groups
Mystery Shoppers: Receive training to 'shop' our services
Readers Group: Comment on documents before they go public
Reality Checkers: In depth conversations about a service you have received
Residents Groups: Groups that work in your community and with MSV
Scrutiny Panels: Receive training to scrutinise MSV's services
Tenant Surveyor: Working with MSV on local matters
Tenants Voice: MSV's representative Tenant Group

If you would like to find out more email involvement@msvhousing.co.uk

If you have any comments or suggestions about how we can improve our services click here to get in touch

There are other ways to get involved:

TPAS: You can become a member of England’s leading tenant engagement service and have access to expert advice and resources to help you be at the forefront of engagement activities. You can read more about the benefits of being a member here. Click here to view our MSV tenant membership application

Get involved, have your say...

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