Get involved, have your say...

There are many different ways to get involved and at MSV we have devised a number of ways in which our customers can provide feedback on our services or make a difference in their community.

Our Customer Engagement Strategy outlines how we will engage with more customers.

You can look at the different options by clicking on the list below or under “Get Involved” on the right hand side of this page.

•  Focus Groups: In depth conversations on a set topic - in small groups
•  Mystery Shoppers:  Receive training to 'shop' our services
•  Readers Group:  Comment on documents before they go public
•  Reality Checkers:  In depth coversations about a service you have received
•  Residents Groups:  Groups that work in your community and with MSV
•  Scrutiny Panels: Receive training to scrutinise MSV's services
•  Tenant Surveyor:  Working with MSV on local matters
•  Tenants Voice:  MSV's representative Tenant Group

If you would like to find out more email involvement@msv.co.uk

Other ways to get involved:

TPAS: You can become a member of England’s leading tenant engagement service and have access to expert advice and resources to help you be at the forefront of engagement activities. You can read more about the benefits of being a member here.  Click here to view our MSV tenant membership application

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