Your Voice Matters - Join the Conversation
At MSV, your voice is not just heard — it is valued and acted on. By getting involved, you can help shape services, strengthen communities, and make a real difference.
We're joining in this week's Involvement Week (10th November - 14th November 2025), run by TPAS, to highlight the benefits of getting involved. oin us in celebrating Involvement Week (November 10th-14th, 2025), an initiative run by TPAS, to showcase the benefits of participation.
We want to extend a massive thank you to the 2,500 customers who worked with us over the last year - through committees, surveys, focus groups, Nibbles ‘n’ Natter sessions and much more - to help us improve.
There are lots of ways to take part, whether you’ve only got a little time or want to get more involved. Watch the videos to hear directly from our customers making a difference
#IW25
Scrutiny Panel
See how customers take an in-depth look at our services and recommend improvements.
Watch Keisha’s story below. She shares her experience of being part of the Scrutiny Panel — from the skills she’s gained to the positive changes she’s helped influence:
Customer and Communities Committee
Find out how this group works alongside MSV’s Board to make sure resident voices influence big decisions and ensure services reflect what matters most to customers.
Karen from our Customer and Communities Community talks about the importance of speaking out and the difference it can make, in the video below:
Volunteering
Volunteering with MSV is a great way to build confidence, gain experience, and make a difference in your community. Whether it’s helping at local events or supporting other residents, there are lots of ways to get involved.
Watch the video to hear from our amazing volunteer Delia:
Scheme Champions
Meet the residents who represent their schemes and ensure communal spaces and issues are looked after
Lynne and Christine talk about the difference they have made at Vincent Court:
More Ways to Get Involved:
There are lots of ways to take part at MSV whether you’ve only got a little time or want to get more involved.
We hold regular Nibbles and Natter events across Manchester, Bolton, Rochdale, Stockport and Openshaw where you can meet and ask our Exec team questions. Keep an eye on our Facebook page for our next events!
ou don't have to attend a meeting to be involved you can influence our services in the comfort of your own home by taking part in surveys, becoming a pollster, giving feedback via social media, joining our readers or digital led groups.
Or have you thought about setting up your own resident group or social group? Please contact us if you want to find out more!
