MSV

Paying your rent

At Mosscare St Vincent’s you can pay your rent in many ways.

If you are struggling with your rent, contact your Neighbourhood Officer straight away.

If you are concerned about money issues then you can contact our Customer Support Team, or alternatively Citizens Advice or the National Debt Line.

Ways to pay your rent

Direct Debit

The easiest way to setup a Direct Debit is to telephone us with your bank details, and we can set up a Direct Debit straight away for you.

Alternatively please ask us for a Direct Debit form, please ensure you fill in your Tenancy Agreement Reference Number (this can be found on your rent statement).

Then post to: Mosscare St Vincent’s, Finance Department, 7th Floor, Trafford House, Chester Road, Stretford, Manchester M32 0RS.

Telephone / internet banking

You can make a rent payment direct into our bank account via your bank. You will need to quote our Sort Code (20-55-34) and Account Number (60650595). When making payments via this method please ensure you include your reference with the payment which is your Tenancy Agreement Reference Number (this can be found on your rent statement ).

Callpay

Mosscare St Vincent’s staff can now take your rent payment over the phone using your debit or credit card. This payment method is completed via a secure payment service. When phoning you must have your debit or credit card available so that we can confirm your payment details with you. To make a payment via callpay please call us on 0161 226 4211.

Using your swipe card

At any Post Office or PayPoint outlets. If you have lost your swipe card please phone your Housing Officer. For a list of local locations that accept your card you can go to www.allpay.net/outlets

Standing order

Please request and fill in and sign the Standing Order form. This should then be sent direct to your bank. Please ensure you include your reference with the payment - this is your Tenancy Agreement Reference Number which can be found on your rent statement. The completed form should then be taken or posted directly to your bank.

Cheque

Make your cheque payable to “Mosscare St Vincent’s” and write your name and address and tenancy reference number (this can be found on your rent statement ) on the back of the cheque.

You can post cheques to : Mosscare St Vincent’s, Finance Department, 7th Floor, Trafford House, Chester Road, Stretford, Manchester M32 0RS.