Reduce your household bills

Gas and electricity

Household bills like gas, electricity and water can be a big part of what you spend each week. Many people could save money by changing their supplier.

You can check if you could save money in a few minutes online.

You’ll need:

  • The name of your current supplier
  • The name of the tariff you’re on
  • Your postcode
  • A bill showing how much you use or how much you spend each month

You can check online at My Home Energy Switch or Energy Linx or over the phone by calling My Home Energy Switch on 0800 001 4706.

You can switch suppliers even if you are in arrears. Your new supplier should help guide you through the process and it should take less than five weeks.

You might also be entitled to:

Make sure your new supplier offers the Warm Home discount if you’re eligible.


There are two ways your water bill might be calculated:

  • An estimate based on the number of bedrooms in your home
  • Readings from your water meter

With the first calculation lots of people who have more bedrooms than people are paying too much for their water.

You can calculate your water usage online here and see which is the cheapest for you. This website will also give you advice on how to reduce your bill.

If you want to apply for a water meter you can do it online: www. 

What to do if you can't pay

If you can’t afford to pay household bills or have large arrears you can get some help. This might include:

  • Making an affordable repayment plan
  • Getting a grant to clear debts

To get find out more about these options you can contact our Money Matters team or your local Citizen’s Advice Bureau.

If you’re on a low income or benefits you might be entitled to more help with your energy bills. You can use this online calculator to see what grants you might be entitled to.

If you can’t pay your water bill the Water Sure scheme might be able to help you.

See our money saving tips on how to reduce the amount of energy and water you’re using.