Due to extreme winds from Storm Éowyn call wait times may be longer than usual. We want to assure you that we value your call and are working hard to answer everyone as quickly as possible.
For emergencies, please stay on the line. If your query isn't urgent, we'd appreciate it if you could contact us next week or use our online customer portal
For emergencies over the weekend please use our out of hours number as normal on 0161 226 4211
For updates and tips to stay safe, please visit The Met Office
Thank you for your patience and understanding—we appreciate your cooperation.