Our new offer in neighbourhoods
We are pleased to announce that we have reorganised the way our Neighbourhood teams work so that we can better service our customers and communities.
We have listened to you in respect of issues that matter to you in your neighbourhood and have developed a new service offer for customers based on this feedback.
This offer sets out what you can expect from us if you live in an MSV home and the service you can expect to receive in respect of our work in neighbourhoods.
We aim to be highly visible in neighbourhoods and have a strong local presence. Customers have told us this is really important as well as being clear on how we work with partners.
Read Our Offer in Neighbourhoods or see below.
Our neighbourhood strategy will further define our aims and objectives and we will work alongside colleagues across the business to ensure the full range of MSV services are high quality and are meeting customer’s expectations. Read the full strategy here.
Our new neighbourhood teams
To support our new offer, we are moving from three teams (North, Central, South) to two:
Central Zone 1: Manchester and Trafford
Outer Zone 2: All other areas
You can find out who your neighbourhood officer is by clicking here
Or call us on 0161 226 4211
Summary - Our Offer in Neighbourhoods
