Welcome to MSV's Annual Report for 2019/2020



It has been a challenging time to say the least, but despite this, we have been privileged to witness some truly remarkable acts of compassion and decency.

Watch our introduction video and read the full 2019/2020 Annual Report online.

In this report, we take time to celebrate those amazing customers who, within their own communities have reached out to their friends and neighbours who really needed it.

MSV continued to deliver vital services right through lockdown by a dedicated and focused team of housing professionals who have made us all so very proud.

The report also sets out our 2yr Corporate Plan; The MSV Way 2020-2022 which has been themed around People, Planet and Place and emphasises the key areas of work we will be focussing on now, and during our; Recovery, Resilience and Reimagining Phase over the next couple of years.